Improving Impact


Welcome to EP Insights, our regular management briefing for social sector leaders. Our aim is to offer a thought-provoking selection of senior-level knowledge and practical advice for CEOs, managers and trustees.

‘Improving Impact’ brings together a variety of experiences and resources about how to not only prove impact, but improve it as well. While many charities struggle to report concrete outcomes and learn from them, others are proving to be inspiring case studies of just how this can be done.

If you want to learn how to measure the difference you make and deepen it, read on!


Leader interview: How impact measurement helps Missing People

Susannah Drury, director of policy and research at the charity Missing People, explains how investment in impact has helped frontline staff take pride in their work and enabled the charity to adapt and improve.


10 of the best: impact

Ready for more about impact? Read our recommendations for some of the best how-to guides, case studies from organisations and insights from other sectors.